PURPOSE-BUILT FOR FIELD TRADES • NIAGARA & BEYOND

Back-Office Automation Calibrated to Your Exact Trade.

A missed call for an emergency lockout is completely different from quoting a 200A electrical panel swap. We configure TrueNorth’s intake, quoting, and reactivation engines to match the exact commercial realities, emergencies, and customer expectations of your field.

LOCKSMITHS & MOBILE SECURITY PROS

Stop Losing $350 Emergency Lockouts to the Next Guy on Google.

Stranded drivers and locked-out homeowners never leave voicemails. If your line rings busy because you’re picking a cylinder or cutting a high-security key, they tap the next sponsored ad on Google search within 30 seconds.

• 20-Second Missed-Call Catch: Automatically texts back to secure the caller’s location and urgency before they click away.
• Automated Job Scoping: Gathers vehicle year/make/model, deadbolt type, and postal code via SMS without you stopping work.
• Instant Priority Alerts: High-ticket lockouts bypass overnight filters straight to your phone while routine duplicate requests wait for morning.

🚨 PRIORITY DISPATCH: VEHICLE LOCKOUT          18s response

Auto-SMS to Caller:
“Hey Dave, on tools right now. What address or vehicle do you need unlocked?”

Customer Reply:
“2023 Ford F-150. Keys locked inside running truck outside Fairview Mall!”

🚨 EMERGENCY BYPASS: Technician Paged Immediately

🌙 NIGHT-SHIFT GATEKEEPER          11:42 PM

Overnight Homeowner SMS:
“Basement sump pump overflowing and water is rising fast! Need help now!”

AI Triage Logic:
Active residential flooding detected. Routine daytime queue bypassed.

🚨 EMERGENCY BYPASS: On-Call Plumber Rung Through Immediately

PLUMBING & DRAIN SPECIALISTS

Protect Your Sleep Without Sacrificing $2,000 Burst Pipe Emergencies.

Leaving your phone ringer on all night means a squeaky faucet or running toilet wakes you up at 2:00 AM. Turning it off means losing a $2,000 basement flood or frozen pipe call to the competitor down the road.

• Night-Shift Sentry: Intelligent triage evaluates inbound caller urgency overnight, isolating active flooding from standard daytime requests.
• Emergency Ring-Through: Verified structural emergencies bridge straight to your cell, while general inquiries are politely held.
• 7:00 AM Digest: Wake up to non-emergency plumbing quote requests organized and scoped over morning coffee.

ELECTRICAL & MECHANICAL

Eliminate 2-Hour Unpaid Site Visits for Customers with $300 Budgets.

Driving 45 minutes across town to quote a 200A service upgrade or EV charger only to find out the homeowner expects it done for $500 is the fastest way to burn profit.

• Upfront Ballpark Scoping: Interactive intake collects breaker panel photos, service size, and garage layout before you ever get in the truck.
• Instant Bracketed Ranges: Displays preliminary pricing ($2,800–$3,400) to filter tire-kickers while protecting your pricing authority.
• 60-Second Phone Close: Leads arrive with photos and measurements packaged on your phone so you can call, confirm specs, and book the job.

⚡ PRE-QUALIFIED ESTIMATE DRAFT          Webhook Intake

Intake Scope:
200A Main Service Upgrade + Level 2 EV Charger in Attached Garage.

Panel Photo Verified:
100A Federal Pioneer panel detected. Meter base exterior wall confirmed.

🎯 BALLPARK ISSUED: $3,200 – $3,800 CAD (Pre-Qualified Lead Ready)

🍂 SEASONAL DATABASE REACTIVATION          Oct 15 Blast

Automated Outgoing SMS (Past 24-Month Clients):
“Hey Sarah, Dave from Niagara HVAC. We’re scheduling our annual pre-winter furnace tune-ups next week before the first freeze. Reply YES to hold a morning slot!”

Homeowner Reply (+4 mins):
“Yes please! Tuesday morning works great for our Lennox unit.”

📈 28 TUNE-UPS BOOKED • $4,200 REVENUE (ZERO AD SPEND)

HVAC & CLIMATE CONTROL

Fill Slow Shoulder Seasons by Reactivating Past Customers on Demand.

HVAC businesses endure brutal revenue dips every spring and fall while sitting on contact lists of hundreds of past clients they never have time to call.

• Automated Seasonal Pings: Re-engages past clients at 6 and 11 months with automated pre-winter furnace checks and spring AC tune-up reminders.
• Winter Emergency “No-Heat” Triage: Evaluates overnight cold-weather calls to alert technicians to critical sub-zero freeze hazards while routing routine thermostat questions to morning.
• Hands-Free 5-Star Reviews: Captures high-authority Google reviews 2 hours after equipment installs to dominate local map searches without paid ads.

TOWING & ROADSIDE RECOVERY

Capture $180–$450 Tows While You’re Hooking Chains on the Highway.

When an operator is winching a car onto a flatbed on the shoulder of the highway, they cannot safely pick up the phone. A stranded motorist stuck in traffic will tap the next towing operator on Google within 30 seconds of hearing a busy tone.

• 20-Second Roadside Auto-SMS: Immediately reaches out to stranded motorists to collect vehicle make/model, AWD/FWD drive type, and highway exit location while the driver finishes winching.
• Priority Accident vs. Routine Triage: Separates high-urgency collision tows and highway impasses from routine scheduled garage transfers.
• Instant Rig Alerts: Packages curb weight, key status, and cross-streets straight to the on-call flatbed driver’s phone.

🚨 ROADSIDE RECOVERY DISPATCH          18s response

Auto-SMS to Caller:
“Hey, driver is currently securing a vehicle on-site. What vehicle, location, and issue do you need towed?”

Customer Reply:
“Subaru Outback AWD, transmission died. Stranded on shoulder of QEW near Ontario St exit.”

🚨 PRIORITY DISPATCH: AWD Flatbed Required • Paged to Truck #3

ACROSS EVERY FIELD SERVICE

Configured to Your Operational Reality.

Every trade handles calls, quotes jobs, and needs repeat business—here is how each system adapts to your specific field workflow.

🔑 Locksmiths

INTAKE

20s auto-SMS secures emergency lockout location.

ESTIMATION

Instant rekey & high-security deadbolt calculator.

RETENTION

Automated Google review capture upon job completio

🚰 Plumbers

INTAKE

Overnight burst pipe & flood triage.

ESTIMATION

Water heater & cleanout ballpark scoping.

RETENTION

Annual sump pump & backflow check alerts.

⚡ Electricians

INTAKE

Daytime busy-signal lead recovery.

ESTIMATION

200A panel swap & EV charger photo intake.

RETENTION

Renovation follow-ups & retainers.

❄️ HVAC Pros

INTAKE

Sub-zero “no-heat” emergency routing.

ESTIMATION

Heat pump & AC system replacement sizing.

RETENTION

Automated Fall Furnace & Spring AC blasts.

🛻 Towing & Recovery

INTAKE

Auto-SMS highway GPS & drive-type intake.

ESTIMATION

Distance & specialized flatbed calculator.

RETENTION

Google 5-star review request sent post-tow.

DON’T SEE YOUR SPECIFIC TRADE?

If You Quote Jobs, Roll Service Trucks, and Take Calls, TrueNorth Works.

Whether you run roofing, overhead garage doors, or tree care, our telephony bridges and triage filters configure around your actual operating schedule and emergency dispatch criteria.